All terms and conditions referencing click & collect are documented on this page.

1. How it works

1.1 Click & Collect is a service offered by Plumbhub for local customers. This allows customers to make their purchase on the Plumbhub website and collect it, completely free of charge.

1.2 Simply make a purchase and select "Click & Collect" at the checkout page and Plumbhub will prepare the order as quickly as possible, ready for collection.

2. Collecting an order

2.1 Plumbhub will notify the customer either by phone or email when an order is ready to collect.

2.2 As items can be kept across multiple warehouses/fulfilment centres, Plumbhub advises all customers to check their collection status before attempting to collect, in case an order is not yet available. Plumbhub cannot be held accountable for any orders that are unavailable for collection.

2.3 When collecting an order, customers must bring proof of order confirmation either printed off or on a mobile device.